Lifestyle

Broad Media examined Thetha Connect’s receptionist service – and had been impressed


Thetha Connect is a digital receptionist service that ensures all your corporation calls are dealt with professionally.

This service is right for companies with no devoted receptionist – and saves prices, reduces admin, and gives you with detailed and correct messages from simply R525 monthly.

Thetha Connect additionally has a device that checks that the e-mail addresses its brokers take down really exist – due to this fact guaranteeing that you just at all times get the proper contact particulars of potential prospects.

Broad Media examined Thetha Connect, and had been impressed by what it supplied. We element our expertise under.

The expertise

Broad Media examined the Thetha Connect receptionist service over two weeks and located it was environment friendly and took care of all our wants.

Whenever somebody known as our “general inquiry” quantity, a Thetha Connect name centre agent would reply the telephone utilizing our firm title and a specified greeting we had offered.

We selected the phrase “This is Broad Media, how can we assist you?”

During the two-week testing interval, our purchasers had been at all times met with this phrase, and all name requests had been then mechanically forwarded to us with the related particulars that helped us present optimum service to callers.

Thetha Connect’s providers

Thetha Connect’s name answering service works on all enterprise days of the 12 months, so your purchasers get superior service – even once you aren’t within the workplace.

It additionally has backup energy, so Thetha Connect can reply the telephone when your corporation is at midnight.

This service is right for small companies that don’t have or want a full-time receptionist, and permits for a number of incoming calls to be dealt with concurrently.

Important calls might be prioritised in order that, when applicable, calls are transferred to your PABX or chosen vacation spot. Alternatively, the receptionist will take an in depth message that’s relayed to you by way of e-mail or textual content message.

Your digital receptionist will even filter out spam calls, ensuring you obtain solely related and essential messages.

Thetha Connect

Thetha Connect caters to all companies and has devoted digital assistants for numerous industries.

For instance: certified and skilled brokers will reply calls, ebook appointments, and subject reminders to sufferers in your medical apply.

Alternatively, authorized practitioners will profit from lawyer confidentiality, and Thetha Connect will present them with their very own distinctive enterprise phone quantity so their present numbers might be saved personal.

No matter your trade, Thetha Connect’s brokers are skilled to grasp your corporation and prospects. They can due to this fact present your callers with details about your corporation, together with your merchandise, providers, and primary gross sales info.

Thetha Connect additionally has a VoIP service, which is an additional extension that may be added to your present VoIP phone answer to direct incoming calls to your digital receptionist.

You don’t have to fret in regards to the system operating into points, both, as Thetha Connect continuously screens the suitable telephone traces to make sure that their service is at all times working appropriately for you.

Thetha Connect has every little thing coated, permitting you to give attention to essential enterprise duties – so click on right here to search out out extra about Thetha Connect’s receptionist service.



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